Senior Administrator

Business Systems | South Africa

Senior Administrator

Senior Administrator

Job title

Business Systems

Business Systems

Group services

South Africa

South Africa


Role summary

As a member of the Business Systems team, the candidate will be responsible for providing support to all key business applications, throughout the organisation. This includes daily end user support on issues requiring specialist attention, as well as managing the System Development Life Cycle for changes and updates.


Key responsibilities

The role above will be responsible for the following specific duties:

  • Monitor that the immediate and medium term business needs are being addressed by the system development initiatives
  • Document system requirements and help review the specifications provided by system vendors
  • Assist the system vendors during the system development
  • Facilitate the System Forums and Workshops
  • Project manage major system upgrades and restructuring (including system patches)
  • Project manage all new development within any system and the roll out of new functionality
  • Ensure test information is maintained (e.g. test packs)
  • Develop and review System Change Controls
  • Develop, maintain and review systems documentation
    (e.g. Processing Standards)
  • Coordinate and conduct testing of new and existing systems functionality
  • Provide users with information about new functionality and coordinate the implementation of such new functionality
  • Manage all non-conformance with System Vendors and ensure prompt resolution
  • Provide System Vendors with user support
  • Keep abreast of the issue logs of all user/system issues and their resolutions
  • Ongoing review of data integrity and identification of non-conformance of static data (on a monthly basis)
  • Ensure Best Practices are adhered to by completing Internal Audits
  • Develop a working relationship with System Vendors
  • Provide training assistance to ensure the consistent application of functionality
  • Communication to internal parties and System Vendors on a continuous basis
  • Management reporting
  • Provide assistance to the Training Officer.

Skills / experience requirements

  • Excellent presentation and communication skills, both verbal and written.
  • Strong problem solving skills
  • Ability to plan, schedule and organize in a systematic and orderly manner
  • Strong interpersonal skills, being supportive and patient with users
  • Sound judgement
  • Proficient in the Microsoft Office suite and Paxus Administration System

Next steps

If you are interested in this role or have any questions, please click here.


  • About us

    SANNE is a leading global provider of outsourced alternative fund and corporate administration services.

  • Our services

    SANNE provides clients across the globe with a wide range of complementary business services, focused on two core areas: alternative asset services and corporate and private client services.

  • Our approach

    We understand that each client relationship has a unique set of requirements and expectations; that is why our client service teams are handpicked and tailored to fit the specific and evolving needs of each client.

  • Thought leadership

    At SANNE, we collaborate and share our knowledge and best practice with those we value. These are the things that make the difference.

  • Our people

    We work with talented people. It’s their deep expertise, knowledge and collaborative nature that differentiates us. We see things differently.

  • Global locations

    Our offices are spread across three global regions: The Americas, EMEA and Asia-Pacific.

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