Helpdesk Administrator

I.T. | Jersey

Helpdesk Administrator

Helpdesk Administrator

Job Title



Business Division




Role summary

Sanne are looking for a candidate to fill a permanent role as administrator, assisting the team managers in running the team structures on day to day basis.


Key Responsibilities

  • Report to IT Supervisor;
  • Helpdesk Co-ordination, Incident Management and Monitoring Daily Checks;
  • Work to IT policies and procedures;
  • Produce and maintain network documentation;
  • Install new/rebuild existing work stations and configure hardware;
  • Perform small projects;
  • Support in Microsoft Windows, Office and various in-house applications;
  • Work with a small but busy and vibrant IT team;
  • Windows Server Experience and Microsoft SQL experience desirable;
  • Knowledge of IT best practice.


Skills / Experience Required

  • Excellent communication and organisation skills;
  • Ability to diagnose, troubleshoot & solve hardware/software faults efficiently;
  • Self-motivated & capable of working on own initiative as well as part of the team;
  • Commitment to developing IT skills;
  • Previous IT experience preferable and an interest in IT is essential.


Next steps

If you are interested in this role or have any questions, please click here.


  • About us

    SANNE is a leading global provider of alternative fund and corporate administration services.

  • Our services

    SANNE provides clients across the globe with a wide range of complementary business services, focused on two core areas: alternative asset services and corporate and private client services.

  • Our approach

    We understand that each client relationship has a unique set of requirements and expectations; that is why our client service teams are handpicked and tailored to fit the specific and evolving needs of each client.

  • Thought leadership

    At SANNE, we collaborate and share our knowledge and best practice with those we value. These are the things that make the difference.

  • Our people

    We work with talented people. It’s their deep expertise, knowledge and collaborative nature that differentiates us. We see things differently.

  • Global locations

    Our offices are spread across three global regions: The Americas, EMEA and Asia-Pacific & Mauritius.