Helpdesk Administrator

Group Services | Jersey

Helpdesk Administrator

Helpdesk Administrator

Job Title

Group Services - IT

Group Services - IT

Business Division

Jersey

Jersey

Location

Role Summary

 

Sanne are looking for a candidate to fill a permanent role as Helpdesk Administrator, assisting the team managers in running the team structures on a day to day basis.

 

Key responsibilities

 

  • Report to IT Supervisor;
  • Helpdesk Co-ordination, Incident Management;
  • Monitor Daily Checks;
  • Work to IT policies and procedures;
  • Produce and maintain network documentation;
  • Install new/rebuild existing work stations and configure hardware;
  • Perform small projects;
  • Support in Microsoft Windows, office and various in house applications;
  • Work within a small busy vibrant IT team;
  • Windows Server Experience and Microsoft SQL Experience desirable;
  • Knowledge of IT best practice.

 

 

Skills/experience required

 

  • Excellent communication and organisation skills;
  • Ability to diagnose, troubleshoot and solve hardware/software faults efficiently;
  • Self-motivated and capable of working on own initiative as well as part of a team;
  • Commitment to developing IT skills;
  • Previous IT experience preferable and an interest in IT is essential.

 

Next steps

 

If you are interested in this role or have any questions, please click here.

  • About us

    SANNE is a leading global provider of alternative fund and corporate administration services.

  • Our services

    SANNE provides clients across the globe with a wide range of complementary business services, focused on two core areas: alternative asset services and corporate and private client services.

  • Our approach

    We understand that each client relationship has a unique set of requirements and expectations; that is why our client service teams are handpicked and tailored to fit the specific and evolving needs of each client.

  • Thought leadership

    At SANNE, we collaborate and share our knowledge and best practice with those we value. These are the things that make the difference.

  • Our people

    We work with talented people. It’s their deep expertise, knowledge and collaborative nature that differentiates us. We see things differently.

  • Global locations

    Our global network is spread across three global regions: The Americas, EMEA and Asia-Pacific & Mauritius.